policies

WE (I.. THIS IS ALL JUST ONE PERSON) AIM TO GET YOUR ORDERS OUT ASAP. TYPICALLY SAME DAY OR NEXT DAY DEPENDING ON THE TIME THE ORDER IS PLACED. WE (I) WANT YOU TO GET & START WEARING YOUR NEW PIECE.

ONCE A PACKAGE HAS BEEN HANDED OVER TO THE CARRIER, WE ARE NOT RESPONSIBLE FOR LOST / DAMAGED PACKAGES. AS EVERY PACKAGE IS INSURED FOR THE FULL AMOUNT, WE WILL BE ABLE TO FACILITATE THE CLAIMS PROCESS. FOR A LOST PACKAGE, A CLAIM CANNOT BE FILED FOR ABOUT 14-21 DAYS. IT IS RARE THAT A PACKAGE REALLY GETS LOST - OCCASIONALLY THE SHIPPING GODS DELAY A PACKAGE (EG NO SCANNING UPDATES FOR A BIT), BUT THEY USUALLY MAGICALLY SHOW UP TO THEIR DESTINATION.

THAT BEING SAID, WE RECOMMEND SHIPPING PACKAGES TO A SECURE LOCATION. PORCH PIRATES ARE A REAL THING - ESPECIALLY IF YOU LIVE IN A BIG CITY. THERE IS NO DOUBT THE PORCH PIRATE WILL APPRECIATE YOUR ORDER WAY LESS THAN YOU WILL.

DUE TO THEIR NATURE, VINTAGE & APOTHECARY ITEMS ARE FINAL SALE.

UNOPENED, UNUSED HOME GOODS ARE AVAILABLE TO RETURN FOR STORE CREDIT / EXCHANGE. CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING.

TO INITIATE A RETURN, PLEASE E-MAIL: HELLO@SHOPCORREA.COM.